STEP 1: LOOK AROUND
Please look around our website to learn more about our practice. Meet our therapists and see what services we offer. You may also find our Frequently Asked Questions and Rates & Insurance helpful.
STEP 2: CONTACT US
Tell us about yourself (or your child) using our secure on-line Intake Request Form. Our Intake team will review the form to determine if we have a therapist available who is a good fit for your situation. We take into consideration in your age and the concerns bringing you to therapy, as well as your insurance and preferred appointment hours. Our Intake Coordinator will be in touch within 1-2 business days.
STEP 3: INTAKE PAPERWORK
If we are able to match you with an available therapist, our Intake Coordinator will send intake forms through our online Client Portal. We require forms be completed within 48 hours; otherwise, we may offer the available spot to someone else.
Who needs to sign the forms?
- If the client is a child under 14, intake forms must be signed by all legal guardians of the child. You can read more about our policy and how it might apply to your specific situation on our Custody & Consent webpage.
- If the client is 14-17 years old, some forms will be signed by the teen and others by a parent or guardian.
- If the client is 18 or older, the client typically signs all of the intake paperwork.
If you have difficulty with the Client Portal, please contact our Intake Coordinator for assistance at (717) 422-6440. She is available Monday through Thursday from 9 AM to 2 PM.
STEP 4: SCHEDULING
If the intake paperwork is completed within 48 hours, our Intake Coordinator will contact you to schedule an intake appointment.
STEP 5: YOUR FIRST APPOINTMENT
We do not have a receptionist, so when you arrive please make yourself comfortable in the waiting room. Your therapist will meet you there at your scheduled appointment time.
Your therapist will spend the first appointment getting to know you, as well as reviewing our office policies. You may be asked to complete some symptom rating scales, to help your therapist get a better understanding of what you are experiencing. Within the first 2-3 sessions, with your input, your therapist will develop a therapy plan to guide your work together.
We want you to feel comfortable and informed, so please ask us any questions you might have along the way.
When an appointment is scheduled, it means that time is set aside just for you. Therapists have a limited number of appointments each day and we do not “double-book” therapy appointments.
As a result, we require 24 hours’ notice if you need to cancel your appointment. There is a fee for appointments that are cancelled less than 24 hours in advance or for which the client does not show up. Insurance does not cover this fee, which must be paid before the next appointment. If you have a credit card on file, your card will be charged.