STEP 1: LOOK AROUND

Please look around our website to learn more about our practice. Meet our therapists and see what services we offer. You may also find our Frequently Asked Questions and Rates & Insurance helpful.

STEP 2: REQUEST AN INTAKE APPOINTMENT

You can contact us by phone or using our secure on-line Intake Request Form.  Our Intake Coordinator is available by phone from 9 AM – 2 PM, Monday through Thursday, at (717) 422-6440. If you need to leave a message, she will return your call within 1-2 business days.

Finding a therapist who is the “right fit” is important. Our Intake Coordinator, Wanda, will ask a few questions about your concerns, insurance, and preferred appointment times. If it sounds like one of our therapists will be a good match for your needs, Wanda will schedule your first appointment.

If the client is under age 14 and there is shared legal custody of the child, we require consent from all legal guardians before scheduling. You can read more about our policy and how it might apply to your specific situation on our Custody & Consent webpage.

Complete an Appointment Request Form

STEP 3: INTAKE PAPERWORK

Before the first appointment, you will need to read, complete, and sign several forms. We strive to be a paperless practice, so we typically send intake forms through our online Client Portal. We ask that you complete the forms within 48 hours. We cannot move forward with services until the intake forms are complete. If you have difficulty with the Portal, please contact our Intake Coordinator for assistance at (717) 422-6440.

Who needs to sign the forms?

  • If the client is a child under 14, intake forms must be signed by all legal guardians of the child.
  • If the client is 14-17 years old, some forms will be signed by the teen and others by a parent or guardian.
  • If the client is 18 or older, the client typically signs all of the intake paperwork.

YOUR FIRST APPOINTMENT

We do not have a receptionist, so when you arrive please make yourself comfortable in the waiting room. Your therapist will meet you there at your scheduled appointment time.

Your therapist will spend the first appointment getting to know you, as well as reviewing our office policies. You may be asked to complete some symptom rating scales, to help your therapist get a better understanding of what you are experiencing. Within the first 2-3 sessions, with your input, your therapist will develop a therapy plan to guide your work together.

We want you to feel comfortable and informed, so please ask us any questions you might have along the way.

CANCELLATION POLICY

When an appointment is scheduled, it means that time is set aside just for you. Therapists have a limited number of appointments each day and we do not “double-book” therapy appointments.

As a result, we require 24 hours’ notice if you need to cancel your appointment. There is a $60 fee for appointments that are “late cancelled” or for which the client does not show up. Insurance does not cover this fee, which must be paid before the next appointment. If you have a credit card on file, your card will be charged.